Michelle Perez PatelA pandemic story no one will readThis is a pandemic story that began 43 years ago.Jun 6, 2021Jun 6, 2021
Michelle Perez PatelinThe Trust ExperienceThe Anatomy of an Apology: How to manage and respond to a scandalOver the past 15 years, if there is one question I keep getting asked, it’s “how to handle a customer complaint?”. There are regular…Jun 3, 2021Jun 3, 2021
Michelle Perez PatelinThe Trust ExperienceFind your Eureka: How to be the Problem Solver the World needsFor the problem solvers of the world, we are in search of that “Eureka” moment, that moment of clarity and sheer genius, mixed with a bit…May 30, 2021May 30, 2021
Michelle Perez PatelA Founder’s Covid Survival KitIt’s been seventeen weeks since my quarantine started. As an early-stage startup founder whose business model is dependent on stores…Jul 7, 2020Jul 7, 2020
Michelle Perez PatelShaping Company CultureShaping company culture is a management decision, it is a choice to either mindfully lead it or let it evolve with minimal intervention…Jul 7, 2020Jul 7, 2020
